Client Services

At Informa Investment Solutions, we believe in providing you with the highest level of support services available. From the beginning, our staff works closely with you to understand your objectives then tailor each solution to meet your needs. We are committed to understanding your business model and creating a seamless transition from your current approach to your upgraded solution.

Hands-on, product training sessions and support are available from our experienced support team, Monday through Friday, 8:30 a.m. to 5:30 p.m. (EST). All service calls are answered immediately or returned within one business day. For your convenience, there is also an online help system within our software. 

ComplianceIQ

Email: scorecard.service@informais.com or contact your Account Manager
Phone: 800-555-6035

CompSiteIQ

Email: IMsupport@informais.com
Phone: 800-662-4878

Investment Scorecard

Email: scorecard.service@informais.com. or contact your Account Manager
Phone: 800-555-6035

Performer

Email: IMsupport@informais.com
Phone: 800-662-4878

Performer Service Bureau

Email: servicebureau@informais.com
Phone: 914-509-1720

ProfileProducer

Email: dataservices@informais.com
Phone: 919-941-2658

PSN Data Collection

Email: psndata@informais.com
Phone: 914-509-1519 or 914-509-7545

PSN Enterprise

Email: clientservices@informais.com
Phone:  800-662-4878, option 1 or 914-509-1577

WealthIQ

Email: WealthIQSupport@informais.com
Phone: 800-662-4878, option 3

Zephyr AllocationADVISOR

Email: clientservices@informais.com
Phone: 1-800-789-5323 or 775-588-0654

Zephyr StyleADVISOR

Email: clientservices@informais.com
Phone: 1-800-789-5323 or 775-588-0654

Zephyr OnDEMAND Sales

Email: clientservices@informais.com
Phone: 1-800-789-5323 or 775-588-0654

Informa Investment Solutions is part of the Business Intelligence Division of Informa PLC

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